Shipping & Delivery Policy
Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.
The time frame of an order delivery is divided into two parts:
Estimated Delivery Time
All orders will be processed and dispatched from our warehouse within 1 to 2 business days. Delivery to your countries takes between 5-26 working days, depending on your location.
Please be aware that different countries have unique customs rules and regulations. Unfortunately if your package gets held at customs you will be responsible for communication and any additional costs required to release your item(s).
Tracking your order
As soon as your order has been dispatched from our warehouse you will receive an email with a tracking number that can be used to check your parcel’s progress. To track your parcel and get an estimated delivery time, just follow the link in the tracking email.
All The Poster will leave a note with instructions for pick up from a designated post office.
While we do everything we can to ensure your order is delivered in a timely manner, Post office will not be liable for any loss or damage incurred by any person as a result of delay caused by our carrier that we have no control over, or by any event which is out of our reasonable control or foresight, including but not limited to any delay caused by an incorrect delivery address being provided to us.
Please note that international orders cannot be delivered to Post Office boxes.
If any items in your order are out of stock at the time your order is packed, we will notify you via email and ask you whether you would prefer to be refunded for those items or those items held and sent to you once back in stock.
Customs and import charges for international orders
Depending on the value of your order and the destination country, you may be charged import or customs charges. These charges are imposed by the destination country and we are not able to control or estimate any applicable fees or charges. Customs and import fees are the responsibility of the person receiving the parcel, and are not included in the cost of delivery. Please check with your country’s customs service if you need more information.
Problems with your order?
We want you have the best online shopping experience, so if you have any problems with your order, please contact our happy customer service team.
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